FAQs in English

  • Are the items sold on Sellection genuine?

Definitely! All the items are procured from Canada, the US and Europe. For further details, please read Item Aunthenticity section on the website: https://sellection.com/pages/terms-conditions

 

  • Is it true installment plan (in 2 or 3 payments) is offered by Sellection?

That’s right! Sellection offers two types of Installment plan which are 2 months installments and 3 months installments to help customers own the best quality and brand product.

 

  • How long will it take for my item to get delivered?

For full payment, item will be delivered or available for pickup immediately. For installments plan, item will be delivered after the last installment has been made.

 

  • Can credit card be used to make purchase? 

Yes. We do accept payments made through ATM/CDM to our Maybank, CIMB, RHB or credit card Mastercard and Visa. Payments can also be made directly through here : https://www.billplz.com/pay-byrafidah

 

  • Where can the product catalog be found?

Full product catalog is available on the Sellection website.

 

  • How do I make the purchase/order?

Purchase/order can be easily made through the Sellection website.

 

  • Is there any other way than the website to make the purchase/order?

Other way to make a purchase/order is to directly reach us through Whatsapp (+60182338566 or click here : sellec.tn/wasap-0182338566, FB Messenger (Click here : http://m.me/brandedhandbagsbyrafidah), email (mysupport@sellection.com), or call us through our office line +603-41420000. All messages through Whatsapp, FB, and email will be responded in 48 hours.

 

  • Have any other questions regarding the product before making a purchase?

Please do contact us through the stated means above if you have any other questions.